Contact
Have a question about an item, sizing, or arranging a pickup? We'd love to hear from you.
The best way to reach us is by email. We usually reply within a day.
Email: destinicogbill@gmail.com
Where we are: We're local-pickup only in Salmon Arm, BC. The exact pickup address is shared with you once your order is confirmed.
Since everything here is one-of-a-kind, feel free to email before buying if you'd like to ask about condition or measurements, or to set up a pickup time.
7-Day Return Policy
Not the right fit? You have 7 days to return it.
If something you bought doesn't fit or work out, just email us at destinicogbill@gmail.com within 7 days of pickup. Bring the item back to our place in Salmon Arm and we'll process a refund to you.
A few common-sense conditions so it's fair for everyone:
- Returns must be requested by email within 7 days of your pickup date.
- The item needs to come back in the same condition you took it home in — unworn, unwashed, and undamaged.
- Items damaged, altered, or stained after pickup can't be returned.
- Original tags or labels, where they were attached, should still be on.
- Refunds are processed once we've received and checked the item back at our location.
- Final-sale or clearance items, if marked as such, are not eligible for return.
If you're ever unsure about condition or sizing, email us before you buy — we're happy to share extra photos or measurements.