Have a question about an item, sizing, or arranging a pickup? We'd love to hear from you.

The best way to reach us is by email. We usually reply within a day.

Email: destinicogbill@gmail.com

Where we are: We're local-pickup only in Salmon Arm, BC. The exact pickup address is shared with you once your order is confirmed.

Since everything here is one-of-a-kind, feel free to email before buying if you'd like to ask about condition or measurements, or to set up a pickup time.

7-Day Return Policy

Not the right fit? You have 7 days to return it.

If something you bought doesn't fit or work out, just email us at destinicogbill@gmail.com within 7 days of pickup. Bring the item back to our place in Salmon Arm and we'll process a refund to you.

A few common-sense conditions so it's fair for everyone:

  • Returns must be requested by email within 7 days of your pickup date.
  • The item needs to come back in the same condition you took it home in — unworn, unwashed, and undamaged.
  • Items damaged, altered, or stained after pickup can't be returned.
  • Original tags or labels, where they were attached, should still be on.
  • Refunds are processed once we've received and checked the item back at our location.
  • Final-sale or clearance items, if marked as such, are not eligible for return.

If you're ever unsure about condition or sizing, email us before you buy — we're happy to share extra photos or measurements.